Contact

How Can We Help?

Owned and operated by Parcel Enterprises LLC, our team is ready to help with orders, product questions, and more.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@myemporios.com
Within 24 hours
Phone
+1-346-290-7158
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours for quick answers
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Total delivery time is 6 to 11 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-day returns on eligible items. If something is not the right fit for your needs, please refer to our Return Policy page for full details on how to start a return.

Can I exchange a product for a different model?

Exchanges are handled on a case-by-case basis depending on availability. Contact our team with your order number and the item you are interested in, and we will walk you through the process.

How do I choose between an ATV, electric dirt bike, or golf cart?

It depends on how you plan to ride. ATVs are built for rugged trail use, electric dirt bikes are great for quieter off-road adventures, and golf carts suit courses, neighborhoods, and properties. Our team can help you match the right vehicle to your lifestyle.

Do your golf simulators require a large space to set up?

Space requirements vary by model, but most golf simulators are designed to fit in a garage, basement, or dedicated room. Check the product listing for specific dimensions, or contact us and we can help you plan your setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
ATVs and Electric Dirt Bikes
Golf Carts
Golf Simulators
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our team aims to respond to every inquiry within 24 hours on business days.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with total delivery time 6 to 11 business days.

30-Day Returns

Not the right fit for your adventure? Our 30-Day Returns window is backed by our return policy.